About

The Upton Group

Founded in 1966

Award Winning Service

At the Upton Group, our main aim is to provide a high quality and efficient service to our customers. We are experts in providing clients with a “fully managed” service. This means that vending machines are provided, filled, cleaned and fully maintained by us. We also offer customers the ability to purchase or rent coffee and vending machines for you to self-fill, with fully inclusive maintenance packages available from our experienced engineering department. We are members of the Automatic Vending Association and are proud to hold ISO9001 accreditation.

York Emporium, an Upton Group company, won Gold in the 2019 Producers and Makers Category of the Welcome to Yorkshire White Rose Awards.

Longest running Vending Operator in North Yorkshire (56 years)

Why choose The Upton Group?

Our mission is to provide businesses across the UK with an unrivalled level of customer service, value for money and quality products, allowing our customers to concentrate on their business, safe in the knowledge that their staff and visitors are being provided with a quality refreshment service.

Extensive Training

Every member of staff has received extensive external customer care training which is essential to our customer care proposition.

Sales Support

Our sales support staff will make regular visits to all customers, performing maintenance checks and ensuring that all equipment is functioning efficiently.

24/7 Service

All of our equipment is subject to at least two quality control inspections per annum and a technical support service is  available 8am – 5pm 7 days per week. If customers need 24/7 cover, a service is already in place to meet the demand.

Over 55 Years

We have served the industry for over half a century proving our exellence by winning county awards for our work. We have always put our customers first and our support teams are there to make sure you are happy.

York Emporium & Training Facility

The Upton Group purchased York Emporium in 2016 to provide our customers with bespoke coffee solutions. York Emporium source high-quality coffee beans and loose leaf tea from around the world and all orders are freshly roasted and hand-packed at the York-based roastery. Wholesale equipment and roasts, cafe consultancy service, bespoke, white labelling service, machine servicing and barista training are also available.

Passion De Cafe

With Passion de Café, we were inspired by the ever-increasing popularity of the coffee-shop culture in the UK, and wanted to find a way to bring quality coffee options in to the working environment. Developing drink recipes straight from the high street including cappuccino, latte, espresso and americano as well as babyccino, or hot steamed milk, Passion de Cafe does not compromise. With Passion de Cafe Rainforest Alliance Certified coffee and freshly brewed tea is offered along with granulated skimmed milk for a fair and ethically sourced premium quality drink that is healthier.